--- title: North America Customer Service organizational change description: We are excited to announce the new leadership team for our growing Customer Service organization in the Americas. Thomas Mauritzen has started in the position of Vice President of Customer Service as of January 1st.  image: https://syntegon.w-em.one/hubfs/Imported_Blog_Media/Thomas-Mauritzen_web_square-150x150.jpg --- #Pharma #Americas # North America Customer Service organizational change Feb 14, 2022 | 1 min read We are excited to announce the new leadership team for our growing Customer Service organization in the Americas. Thomas Mauritzen has started in the position of Vice President of Customer Service as of January 1st.  Joining him is Gary Anderton as Aftermarket Sales Director, responsible for our Food and Pharma customers throughout the Americas. Amy Erickson is the Director of our overall Field Service organization and Scott Johnsrud is the Director of our Commercial Customer Support teams throughout the region. Marco Nascimento rounds out the team as the South American Business Manager. Together they will put enhanced focus on our customers, ensuring that we can exceed the expectations of our valued Food and Pharma clients throughout the region and help them achieve their missions. Our new Service Leadership team at Syntegon is excited to work with our customers in the years ahead! [![](https://syntegon.w-em.one/hs-fs/hubfs/Imported_Blog_Media/Thomas-Mauritzen_web_square-150x150.jpg?width=200&name=Thomas-Mauritzen_web_square-150x150.jpg)](https://syntegon.w-em.one/hubfs/Imported_Blog_Media/Thomas-Mauritzen_web_square.jpg) Thomas Mauritzen  Vice President of Customer Service [![](https://syntegon.w-em.one/hs-fs/hubfs/Imported_Blog_Media/Gary-Anderton-150x150-1.jpg?width=200&name=Gary-Anderton-150x150-1.jpg)](https://syntegon.w-em.one/hubfs/Imported_Blog_Media/Gary-Anderton.jpg) Gary Anderton Aftermarket Sales Director [![](https://syntegon.w-em.one/hs-fs/hubfs/Imported_Blog_Media/Amy-Erickson_web_square-150x150-1.jpg?width=200&name=Amy-Erickson_web_square-150x150-1.jpg)](https://syntegon.w-em.one/hubfs/Imported_Blog_Media/Amy-Erickson_web_square.jpg) Amy Erickson Director of Field Service [![](https://syntegon.w-em.one/hs-fs/hubfs/Imported_Blog_Media/scott_johnsrud_web_square-150x150-1.jpg?width=200&name=scott_johnsrud_web_square-150x150-1.jpg)](https://syntegon.w-em.one/hubfs/Imported_Blog_Media/scott_johnsrud_web_square.jpg) Scott Johnsrud Director of Commercial Customer Support **[![](https://syntegon.w-em.one/hs-fs/hubfs/Imported_Blog_Media/Marco-Nascimento-Jan-17-2023-05-07-46-7311-PM.png?width=200&name=Marco-Nascimento-Jan-17-2023-05-07-46-7311-PM.png)](https://syntegon.w-em.one/hubfs/Imported_Blog_Media/Marco-Nascimento-3.png)** Marco Nascimento** **South American Business Manager ![Still have questions?](https://syntegon.w-em.one/hs-fs/hubfs/contact-cta-beige.webp?width=540&height=540&name=contact-cta-beige.webp) ### Still have questions? 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Sustainable solutions are a key pillar of the corporate strategy. EcoVadis platinum... [Learn more](https://syntegon.w-em.one/news/syntegon-reports-strong-sustainability-progress-in-2024-and-sets-ambitious-climate-targets/) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Syntegon Technology", "url" : "https://syntegon.w-em.one/news/author/syntegon-technology" }, "dateModified" : "2023-01-17T17:13:41.001Z", "datePublished" : "2022-02-14T05:00:00.000Z", "headline" : "North America Customer Service organizational change", "image" : [ "https://syntegon.w-em.one/hubfs/Imported_Blog_Media/Thomas-Mauritzen_web_square-150x150.jpg" ], "mainEntityOfPage" : { "@id" : "https://syntegon.w-em.one/news/north-america-customer-service-organizational-change", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject" } } } ```